Input lag for (german + EU) Players

Jump back to quoted post22 Apr 2019, 18:39 PMT.R. Stormjäger

Yesterday around 3pm uk time I had a 7 minute period where I had 2 secs input and lag spikes of up to 5 seconds. During the game it got fixed on its own.

Jump back to quoted post22 Apr 2019, 23:32 PMAndy_RE

Hi all,

We're sorry to hear that people are still having this issue. We are aware of the situation, and will be looking into it in more detail.

Our web team has already made some investigations into the problem, and found no reasons why this should be happening from our end (ie no server changes, netcode changes etc).

We will be looking into this further, but there is the realistic possibility that this is actually a provider, infrastructure, or other such issue, especially given that this is affecting a small, and seemingly random subsection of our users from Germany and Poland.

Either way, this appears to be a complex and edge case issue. Investigating and implementing a fix (if this is indeed Relic side) will take some time unfortunately.

I'll update you here once we have concluded that work.

Thanks all,

Andy

Jump back to quoted post22 Apr 2019, 23:32 PMAndy_RE

Hi all,

We're sorry to hear that people are still having this issue. We are aware of the situation, and will be looking into it in more detail.

Our web team has already made some investigations into the problem, and found no reasons why this should be happening from our end (ie no server changes, netcode changes etc).

We will be looking into this further, but there is the realistic possibility that this is actually a provider, infrastructure, or other such issue, especially given that this is affecting a small, and seemingly random subsection of our users from Germany and Poland.

Either way, this appears to be a complex and edge case issue. Investigating and implementing a fix (if this is indeed Relic side) will take some time unfortunately.

I'll update you here once we have concluded that work.

Thanks all,

Andy

Jump back to quoted post23 Apr 2019, 08:08 AMwuff

I don't know if this helps but yesterday after experiencing some lag I pinged the battle-server and got a around 600-700ms response time.

Jump back to quoted post23 Apr 2019, 21:11 PMPuppetmaster

Im guessing you have tried using VPNs?

Assuming so, have you tried getting someone who doesnt have problems to use a VPN connected to a german server, to see if the issue appears?

Also is it the same if you use a mobile connection (tethering)?

Jump back to quoted post23 Apr 2019, 19:42 PMMonkey Squad

Hey guys,

me and a couple of friends have this exact issue for a couple of days. Feels like playing with 2k ping.



First of all, thank you for investigating. Secondly, I can't help but call BS on the "possibility that this is actually a provider, infrastructure, or other such issue" part. We have 3 different providers in our group, come from different regions in Germany and have stable ping in every game but Coh2. This is clearly a server side issue. ^^

Jump back to quoted post24 Apr 2019, 07:01 AMEsxile

I haven't heard about such issues from the French community and here in Spain I haven't had any input lag for months. So yes, without much investigation its look like an issue from a connector in Germany. And a part of internet infrastructure isn't managed by local ISP, failure could come from so many places...

Dunno if possible but if all impacted users could share their location on a map we could maybe see a pattern.

Jump back to quoted post25 Apr 2019, 20:16 PMd0ggY

i used another one, i will try out nord vpn then. Please no ban and think i'm kimbo tho