The problem is that Company of Heroes is a niche product, it's not a shitstorm, it's a storm in a teacup. This storm will not go beyond a couple of forums, it will not be talked about by the biggest gaming journalists and websites. So why would Sega give up resources and money and force Relic to quickly fix and improve the game? It won't give a hit to Sega, so there isn't much reason to fix the game. The next live service died two months after the release, nothing new.
This is exactly why I said "if it's not doing anything, Relic is dead". Same shit that happened to Total War. The fans made a shitstorm, and the devs didn't listen. Fans of the older games left and now only the new ones remain. Hardly a third of the new fans care about anything CA puts out other than a new Warhammer Total War game. Total War is now de facto Total WarHAMMER.
But there's no "new audience" for Relic to shift to. If they don't listen, then coh as a franchise fails. I don't subscribe to "grit and bear it" when it comes to video games. I've had enough of it. I did that for the multiplayer beta and the alpha. It. Doesn't. Work. There will be no covering eyes, mouth, and ears and pretending everything is alright. If CoH 3 dies because it was born prematurely, then let it be a lesson to other game studios. Even though I hope it doesn't happen, I've accepted the possibility at this point.
Again, that doesn't seem to be the case. So far, the devs seem to be sticking it out in regards to the game. I'm watching it closely, as I said I would. We've made more progress on the game during the "shitstorm" phase than we did the "constructive criticism" phase (multiplayer beta, alpha build), so that's a win as far as I'm concerned.