People will never be satisfied. I am so tired of the whining. Yes war spoils needs a little tweaking but its nice in comparison to having to pay for everything.
In its current form, its actually a terribly conceived system.
"Hey, why don't we ignore every proven system in the industry and make our own terrible system? That sounds great. At least we can say we were trying to innovate or something if it fails."
A system where paying for content and unlocking it through game play has been tried and proven in many games. An example that works that I can think of straight away is Battlefield 3 & 4. Guaranteed unlocks as you play, as well as an option to pay real money to unlock everything that you want if you don't have the time to invest. Investing time in multiplayer to unlock more content is fair, but a system based completely off of RNG is stupid when said content effects MP matches.
All Relic had to do was just improve on their old progression system, i.e. you unlock X Commander at Y level at Z Prestige, as well as implement an option to pay for commanders instead of leveling up, on top of that a lottery system at the end of matches to unlock faceplates or skins. These aesthetic add ons could also be bought if players wanted, but perhaps Relic could make a few rare faceplates/skins only obtainable through war spoils, at least they don't effect game play.
If the content was purely aesthetic, I would understand, much like the the drop system of CS:GO, where at the end of matches you have a chance to get a loot crate or random gun skins. However they provide all interchangeable weapons as a baseline, so at the least all matches are fair. So instead of providing a fair system where you could invest TIME to be guaranteed to unlock content as you level up, as well as providing an option to invest MONEY to unlock content, Relic went the completely nonsensical route of a lottery system to unlock actual game affecting content.
In a direct response to what you say about this community, I find the circle jerk defense for Relic's mistakes equally embarrassing. Why defend bad decisions?