You realize that the majority of players, so non-top 20 by your definition, face other problems?
Now, should relic make the game more enjoyable for 20 guys or several thousands...?
So Relic should cater to their whims and whines? What's the better message: make changes based on scrubs getting frustrated facing the cluster-fuck that is 4v4? Or make changes based on good play, where all units are used to a greater potential?
What do these different approaches imply? One implies that if you whine and cry enough, that annoying rifleman blob or Elefant that you just can't beat will be nerfed so you can continue your (inferior) strategies. It implies that you don't need to self-improve. that you don't need to change because the game changes for you.
The other implies that, with practice and effort, you can overcome that rifle blob or Elefant with smart positioning, traps, flanks, etc (read: micro). It implies that you need to overcome obstacles yourself. This is how every game, ever
, works. Video games are different, they have the unique opportunity for rapid and constant updates to improve gameplay to achieve "balance;" but they still share in common with any form of game or sport that you win by improving your skills, not changing the rules.
Perhaps you are content in wallowing in self-pity and incompetence when faced with obstacles. Fine. That's your choice. But how does changing the game to balance your skill level effect others? Especially at the highest level of play.
I don't think Relic would agree with that style of balancing (particularly since they have shown continued support and drive to make a competitive, while deep, RTS game). I know for a fact Blizzard doesn't balance their games like that either. Think about the effects of your wants before you go around claiming that thousands of people don't matter. They have every opportunity to play better (even slightly) each game. And if they just don't possess, or never will possess, the skill to play - well that's their
In fact, I don't even know why I post here - community forums are always full of scrubs and other jack offs whining and complaining about everything
when they have very little perception and awareness of what the game is truly like. It was like this in DOW2, It was like this in SC2 (still is), and still in CoH2 (and there it will always likely remain).
Why do you think Blizzard and Relic form private groups specifically inviting competent and skilled players on balance input? But even still, the crying of forums demanding change can even influence developers too, as these smaller communities skew the perception of balance with a lack of high skill players telling both players and developers otherwise.