I'm hoping they are actually prepared to take the community's feedback to heart, even as far as changing game mechanics. The explanation for the sector/resource system change was just pathetic.
Yeah, it was insulting.
It was like "Yeah, some new players lose at CoH ( God forbid anything have a learning curve ever ) because they don't understand the significance of resource points."
I've got better suggestions for ya, Relic.
1> Have an automatically viewable set of Automatch replays for high ranks viewable from the main page. Hold a pre-release post-beta tourney ( with the day 0 version, of course ) and post the better games from it to seed its Day 1 state.
2> Prominently link to strategy forums like this one.
3> Actually put MP tips ( they'll have to be generic since the CoH2 metagame is still immature ) on the loading screens. Follow this up by updating it with new tips from the Dev, Razor, Symbi, Fireball, etc. as the metagame develops.
Now, I still am not very good, but I blame my own shortcomings and I know where to get advice and I know how good players play. A lot of people, I think, just need a little boost to go look for advice.