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BugSplat when launching the game

5 Jun 2016, 22:47 PM
#1
avatar of Seiba

Posts: 3

Ohai COH2.org,

This is the second time I got this problem. This bug just appeared randomly even after I played in the same day.

I tried to fix it by uninstalling everything, cleaning all folders and mods (even trying to unsubcribe) but still nothing, the support team helped me also. I tried google but it's not something like "missing .sga files or duplicate".

When I click "play", something is loading (without popup windows) then BugSplat popup.

The game fixed itself randomly (even a recent update from the game didn't fix it).

I was glad that my game was working again then here we go again.
At least, I know when it triggers. It seems that when I made the Java update (to use for CoH2 Tools) then I tried to build a faceplate mod (not my first). The tool asked me to redefine the path for Java (because of the update) then I build the mod and everything was perfect. Then I tried to launch my game and here I am, the game died again.

Here is the warning log with a code error :

RELICCOH2 started at 2016-06-06 00:32
OS NT 6.1 (sp1.0) x64, 16359MB Physical Memory, 11257 Physical Available, 4095 Virtual Total, 3917 Virtual Available, 16357 Page file.
RUN-OPTIONS []
WORKING-DIR [N:\Steam\steamapps\common\Company of Heroes 2]
USER [***]
LOCALE [FRS]

00:32:49.12 GAME -- Current Steam name is [Seiba UMU!]
00:32:49.12 GAME -- steam returned language 'french'
00:32:49.13 Primary CPU is a 3201MHz [Intel(R) Core(TM) i7-3930K CPU @ 3.20GHz]
00:32:49.13 Architecture [0], Level [6], Revision [11527].
00:32:49.13 12 logical processor(s) detected.
00:32:49.13 6 physical processor(s) detected.
00:32:49.13 1 processor(s) nodes detected.
00:32:49.13 MATHBOX -- Version=6, Mode=SSE
00:32:49.13 Using [C:\Users\***\Documents\My Games\Company of Heroes 2\] as base writable folder
00:32:49.13 Game -- System temp path is [C:\Users\***\AppData\Local\Temp\]

Application closed with error code 1129468744
5 Jun 2016, 23:23 PM
#2
avatar of OuTLaWSTaR
Donator 11

Posts: 453

Have you recently made changes to your AppData folder? Ie, Locked?
6 Jun 2016, 11:05 AM
#3
avatar of Seiba

Posts: 3

Ohai OuTLaWSTaR,

I never edited anything to my AppData, got admin rights it's unlocked.
I got almost 1'200 hours in CoH2 and I never saw something weird in my life as a bug, seriously D:

Restarted my computer, reinstalled the game in another hard disk, I cleaned every folder left (including mods folders and my documents/my games), still crashing at startup.

Second time I got this. It happens randomly when I'm modding in Company of heroes 2 Tools. Especially when Java is updating. Since August 2015 I'm modding. This bug appeared in 2016.

I even tried to use an old JAVA version while modding, still nothing.

I just can't understand that I'm the only one here that I got this BugSplat crash. The others one was about missing files.
6 Jun 2016, 11:34 AM
#4
avatar of ferwiner
Donator 11

Posts: 2885

It may be compatibility problem. Your gear looks pretty extraordinary and last 2 patches relic released were adressing problems with loading the game on some hardware configuartions. They could mess up compatibility with yours in the process.

Becouse of how rare your cpu is in gaming pc's relic devs may not even know about the problem. Try making a thread in bug section, this is the one relic employees read most often.
6 Jun 2016, 12:13 PM
#5
avatar of Seiba

Posts: 3

Huh... compatibility problem? I rarely got crash in game and I easly made 1000 hours without having that start up crash. And like I said, this bug only appeared when I started modding after 4 months (decals and faceplate only). Was playing perfectly fine 2 days ago then I decided to create another mod for my friend. I updated Java ver7 to 8 then I built my mod. After that I wasn't able to relaunch my game again.

Someone know if modding changes something in config or something like that especially when you're updating your tools?

I'll try today to do again a full clean with mods, tools, unsubcribing etc.
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