It's called wisdom, Hooli. Most of the questions asked in the OP were answered specifically and in great detail back during the COH2 beta in these very forums. Marcus and I personally gathered and organized a group of top COH1 players and community contributors to provide feedback before the launch of COH2. Our private feedback forums are still there to see as a log of this interaction, and Relic can still access them.
Those of us that love the beauty of the core Company of Heroes design achievement saw time and time again how our feedback was ignored, how a flawed business model was prioritized over make-or-break gameplay issues. The COH2 commander system is a perfect example.
We've seen the incredible enthusiasm of these community members crushed as their interactions with Relic inevitably go south. We've seen Relic churn through "beta feedback groups" like chopped liver, opting to discard the current group if they don't like what they hear, only to be surprised that the next group has the exact same complaints.
Maybe they learned from their mistake, out of conversations i had with multiple relic members i got the feeling they are going to act differently this time. I think there is a high chance that they will listen more. Especially given the fact that they recently started listening to feesback for patches for coh2. Lets give them a second chance and have a little bit of hope for ourselves, all though i can imagen this must be hard for you :/