I got my account hijacked and submitted a ticket, with evidence and all.
It's been 3 weeks now and I still haven't heard from them, how long usually takes to solve issues like these?
Steam support experiences
5 Oct 2015, 16:34 PM
#1
Posts: 38
12 Oct 2015, 18:02 PM
#2
Posts: 64
I got my account hijacked and submitted a ticket, with evidence and all.
It's been 3 weeks now and I still haven't heard from them, how long usually takes to solve issues like these?

I waited 1,5 months to get told they can fix but wont.
14 Oct 2015, 13:25 PM
#3
Posts: 498
Getting accounts back usually takes a looooooooooong time, few of my friends accounts have been hacked and it took them a few months to get their accs back
14 Oct 2015, 13:45 PM
#4
4 Posts: 542 | Subs: 1
My account was "hacked" 4 years ago or so. Had to send them a photo of a game case including the activation number printed on the manual. Took about 1 week and i had my account back. Things may have changed, i dont know.
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