Why would player retention be an objective for Relic if they don't implement retention assets? Coh3 has been sold as a single player game with an ersatz of multiplayer and you guys are gauging the game popularity based on multiplayer KPIs.
That's not wrong.
To us, CoH is all about multiplayer, but it is not multiplayer only game, nor it is heavily monetized life service.
Multiplayer retention is of little relevance for Relic, we paid for the game and they got the money, they are not getting anymore out of us if we keep playing or not.
Retention is needed for healthy multiplayer matchmaking, not for profit.