Few wee thoughts.
1st, nice to see Noun openly talking about a few different issues, I don't imagine the job is easy in the current climate and communication with the community is something Relic have struggled with in the past. Minor nitpick, but as a professional i'd like to see clean language when posting as a Relic representative, not a major point and i'm not offended or anything at all.
2nd, I think the platform used is perhaps questionable, posting on COH2.org and refering to the recent events involving Ami could be construed as Relic having a pop back, may not have been the intention at all, but to an extent that is how I intially read it as. If this was not the intention, then I think the words used in places could have been picked a tad bit more carefully. Understandable that some at Relic would be offended by what came to air publicly from a sponsored individual/group, but imo as the corporate company, Relic, it should be dealt with privately if there is an issue here. Of course COH2.org I believe is the largest coh2 independent community, and so posting here is probably fairly important for both parties (Relic and COH2.org). Hopefully that relationship improves going forward, if not, Relic would want to substantially invest in their own COH2 site as it does not currently matchup to COH2.org.
Lastly, I think Noun not answering questions directly about DLC for the most part may be your answer, he may simply not be in a position to answer those questions. He may not even necessarily agree with the companies position on it, or he may do, either way he is an employee of Relic and has to toe the company line. I'm sure allot of us have been in similar positions in our work lives, sometimes things are out of our hands. I've been in a similar position, acting as a community representative for a company on a large online forum, answering customer queries and problems etc, sometimes my company had crap policies that were bad for customers and that sucked, but as a paid employee I did my job and avoided getting drawn into discussions on them.
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