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coh2 crashing randmly please help

16 Jan 2016, 09:23 AM
#1
avatar of lobocbr600

Posts: 8

:gimpy:
i really need help ive had this problem for to long time COH2 crashing
for some reason i crash with Sli on /SLi off Low settings /High settings /tried difrent NVIDEA drivers
I really dont know what is the problem so need some help please;[
every other games play fine with this driver except this game ,[i know its driver because new driver makes almost evry game crash.
can play Bf4 ultra settings .dead space ultra settings /medal of honor ultra settings/Mass 3 you guessed it except this game COH2 i really like this game game sometime s i play for hours and sometimes it wont let me play a few minutes IDK .

I7 4790
Msi z97 motherboard
2Xsli gtx 970
16gb ram
2tb disk
Nvidea driver 358.91 ive tried so many tho

RELICCOH2 started at 2016-01-14 15:23
OS NT 6.3 (sp0.0) x64, 16335MB Physical Memory, 13888 Physical Available, 4095 Virtual Total, 3885 Virtual Available, 1024 Page file.
RUN-OPTIONS []
WORKING-DIR [C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes 2]
USER [MY NAME]
LOCALE [ENU]

15:23:47.60 GAME -- Current Steam name is [Lobocbr600]
15:23:47.60 GAME -- steam returned language 'english'
15:23:47.61 Primary CPU is a 4001MHz [Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz]
15:23:47.61 Architecture [0], Level [6], Revision [15363].
15:23:47.61 8 logical processor(s) detected.
15:23:47.61 4 physical processor(s) detected.
15:23:47.61 1 processor(s) nodes detected.
15:23:47.61 MATHBOX -- Version=6, Mode=SSE
15:23:47.61 Using [C:\Users\------my name \Documents\My Games\Company of Heroes 2\] as base writable folder
15:23:47.61 Game -- System temp path is [C:\Users\my name\AppData\Local\Temp\]
15:23:47.67 MOD -- Initializing mod 'RelicCoH2'.
:help::new::spam:
16 Jan 2016, 09:56 AM
#2
avatar of Stafkeh
Patrion 14

Posts: 1006

Have you tried disabling SLI? So just run with one graphics card? CoH2 has problems running with SLI/Crossfire.

http://www.hardocp.com/article/2013/07/22/company_heroes_2_performance_iq_review#.VpoTexXhCM9

Probaly won't be the problem because sometimes it lets you play for hours.
16 Jan 2016, 10:08 AM
#3
avatar of Nuclear Arbitor
Patrion 28

Posts: 2470

there shouldn't be any issues with coh2 and SLI/crossfire as they're not used in coh2 but it might be worth turning them off in control panel and seeing if it makes a difference; it's entirely possible something got fucked up again. your card is good enough to run the game on max settings if you want though.
16 Jan 2016, 16:30 PM
#4
avatar of lobocbr600

Posts: 8

Yes thanks alot for the quick reply . and sry for the late reply yes I turn of Sli and low settings and crashes i get so many color screens when i crash i cannot remember .and i dont have after burner anymore.
ya i had no email of your response im not SURE why.
16 Jan 2016, 16:32 PM
#5
avatar of chipwreckt

Posts: 732

Does it bugsplat? I fixed bugsplatting on my own build by keeping the "playback" folder emty. Its the folder where replays are saved.
16 Jan 2016, 16:35 PM
#6
avatar of lobocbr600

Posts: 8

Does it bugsplat? I fixed bugsplatting on my own build by keeping the "playback" folder emty. Its the folder where replays are saved.





hi chipwreck i dont get any messege just CRASH and shut down of pc this happen with other games Nvidea .drivers
what it seems to be when i use the HUGE airstrike with BRITISH forces it will make pc crash too.
16 Jan 2016, 16:51 PM
#7
avatar of lobocbr600

Posts: 8

there shouldn't be any issues with coh2 and SLI/crossfire as they're not used in coh2 but it might be worth turning them off in control panel and seeing if it makes a difference; it's entirely possible something got fucked up again. your card is good enough to run the game on max settings if you want though.




thanks for reply :]yes i turned them off and set everything in low settings and still crash [note]i had afterburner but it is unistalled right know.
ive noticed I been crashing when i do HUGE BRITISH aiRSTRIKE ALSO .I THINK IS NVIDEA DRIVER .
16 Jan 2016, 16:55 PM
#8
avatar of Schewi

Posts: 175

16 Jan 2016, 23:45 PM
#9
avatar of lobocbr600

Posts: 8

:gimpy:
i really need help ive had this problem for to long time COH2 crashing
for some reason i crash with Sli on /SLi off Low settings /High settings /tried difrent NVIDEA drivers
I really dont know what is the problem so need some help please;[
every other games play fine with this driver except this game ,[i know its driver because new driver makes almost evry game crash.
can play Bf4 ultra settings .dead space ultra settings /medal of honor ultra settings/Mass 3 you guessed it except this game COH2 i really like this game game sometime s i play for hours and sometimes it wont let me play a few minutes IDK .

I7 4790
Msi z97 motherboard
2Xsli gtx 970
16gb ram
2tb disk
Nvidea driver 358.91 ive tried so many tho

RELICCOH2 started at 2016-01-14 15:23
OS NT 6.3 (sp0.0) x64, 16335MB Physical Memory, 13888 Physical Available, 4095 Virtual Total, 3885 Virtual Available, 1024 Page file.
RUN-OPTIONS []
WORKING-DIR [C:\Program Files (x86)\Steam\steamapps\common\Company of Heroes 2]
USER [MY NAME]
LOCALE [ENU]

15:23:47.60 GAME -- Current Steam name is [Lobocbr600]
15:23:47.60 GAME -- steam returned language 'english'
15:23:47.61 Primary CPU is a 4001MHz [Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz]
15:23:47.61 Architecture [0], Level [6], Revision [15363].
15:23:47.61 8 logical processor(s) detected.
15:23:47.61 4 physical processor(s) detected.
15:23:47.61 1 processor(s) nodes detected.
15:23:47.61 MATHBOX -- Version=6, Mode=SSE
15:23:47.61 Using [C:\Users\------my name \Documents\My Games\Company of Heroes 2\] as base writable folder
15:23:47.61 Game -- System temp path is [C:\Users\my name\AppData\Local\Temp\]
15:23:47.67 MOD -- Initializing mod 'RelicCoH2'.
:help::new::spam:

OH I HAD THIS CRASH ON COMAND AND CONQUER JUST TODAY [THIS IS AN UPDATE FROM YESTERDAY POST]
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 1/16/2016 8:15:32 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\011616-17406-01.dmp
This was probably caused by the following module: nvlddmkm.sys (nvlddmkm+0x159E5C)
Bugcheck code: 0x1000007E (0xFFFFFFFFC0000005, 0xFFFFF800DAE3FE5C, 0xFFFFD000248ADDD8, 0xFFFFD000248AD5E0)
Error: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M
file path: C:\Windows\system32\DRIVERS\nvlddmkm.sys
Bug check description: This indicates that a system thread generated an exception which the error handler did not catch.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys .

UPDATE nviDEA DRIVER BEEN PLAYING ******+++++{{{{{COH2}}}}++++*****FOR 30MINS HIGH SETTINGS SLI GPUS NOT CRASHING
17 Jan 2016, 21:42 PM
#10
avatar of Nuclear Arbitor
Patrion 28

Posts: 2470

i doubt afterburner is the issue, i have it myself for my 980ti.

are these program crashes or does the whole computer crash? i had a bad power supply and it would BSOD my whole system. the error report looked like it was related to graphics card but it ended up being the PSU going bad.
18 Jan 2016, 00:52 AM
#11
avatar of lobocbr600

Posts: 8

i doubt afterburner is the issue, i have it myself for my 980ti.

are these program crashes or does the whole computer crash? i had a bad power supply and it would BSOD my whole system. the error report looked like it was related to graphics card but it ended up being the PSU going bad.



thanks for reply im not sure what it is could be but my pc isnt even 1 year old yet .maybe a driver Nvidea problem ive played like 3 games on medium setting s and High setting havent crashed yet but i installed new driver the newest NVIDEA driver .
I also changed that error i got once nvlddmkm.sys to nvlddmkm.svs.old as read to change it its a bug . well see i have not played much.
and i uninstalled afterburner which i dont want right know ,ya i dont think it is afterburner either.
18 Jan 2016, 00:59 AM
#12
avatar of ferwiner
Donator 11

Posts: 2885

Your power supply is probably too weak, coh2 uses awfull amounts of power, more than any other game I've seen. Check if it also BSODs on combined cpu and gpu stress tests. You can also try plugging one card out to make sure it uses no power while the other works on coh2. If it BSODs on stress tests (remember both cpu and gpu and real stress test, not some benchmark) or works without one card you should buy better power supply.
18 Jan 2016, 03:56 AM
#13
avatar of Tobis
Senior Strategist Badge
Donator 11

Posts: 2307 | Subs: 4

When exactly does the game crash when it does? Does it make it into a game?
Only Relic postRelic 18 Jan 2016, 17:47 PM
#14
avatar of Cuddletronic
Developer Relic Badge

Posts: 559 | Subs: 17

Do you have a bugsplat number? Thanks
19 Jan 2016, 03:38 AM
#15
avatar of Nuclear Arbitor
Patrion 28

Posts: 2470




thanks for reply im not sure what it is could be but my pc isnt even 1 year old yet .maybe a driver Nvidea problem ive played like 3 games on medium setting s and High setting havent crashed yet but i installed new driver the newest NVIDEA driver .
I also changed that error i got once nvlddmkm.sys to nvlddmkm.svs.old as read to change it its a bug . well see i have not played much.
and i uninstalled afterburner which i dont want right know ,ya i dont think it is afterburner either.


my PSU was roughly a year and a half old when the first one failed. i RMAed it and a year later the RMA failed. i don't have a thermaltake PSU anymore.

a fairly easy way to test is to buy a 100$ PSU that will run your system plus one card and see if you get any crashes over the course of a month. if you don't get any it's probably the PSU.
19 Jan 2016, 19:59 PM
#16
avatar of lobocbr600

Posts: 8


thanks alot guys for your response
I updated Nvidea driver and have not been crashing thanks guys Running Sli gtx 970 40 fps tho have not
crashed or nothing.IVE PLAYED FOR 3 HOURS NO CRASH .
as for bugsplat i dont get any error on screen WAS GETTING RANDOM CRASH PC JUST UNRESPONSIVE rarely shuts off or restarts.


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