THQShop Refund
Posts: 32
Per your request, we have cancelled your order and your credit card will
not be charged. You may still receive an order confirmation email since
this is generated as soon as the order is completed.
Does this mean I dont get my ££££MONEY££££ back?
Posts: 1560 | Subs: 1
Thank you for contacting the THQ online store.
Per your request, we have cancelled your order and your credit card will
not be charged. You may still receive an order confirmation email since
this is generated as soon as the order is completed.
Does this mean I dont get my ££££MONEY££££ back?
Euh, the answer is right there?
Posts: 32
Per your request, we have cancelled your order and your credit card will
not be charged. You may still receive an order confirmation email since
this is generated as soon as the order is completed.
Sincerely,
Jacqueline A.
THQ online store
Customer Service
thq.cs@digitalriver.com
Email ID: 25367764
Original Message Follows:
------------------------
A shopper has emailed customer service with a request. The following
reasons were selected for the contact, and the specified email address
was given for contact.
Selected Reasons: CancelOrder - CancelDigital - WrongProduct
Shopper Email: artistics18@hotmail.com
Shopper Comments: Order Number: 15786072445
I've found out that now my CoH2 pre order has been affected and now I
want a refund so I can order from different retailer.
Thanks
100% right from the email.
Posts: 1560 | Subs: 1
Posts: 32
Again, the reply states that they won't charge your creditcard. So you don't have to worry
So this means I DO get my money back?
Posts: 1560 | Subs: 1
So this means I DO get my money back?
From what I've read and understand from your posts, yes.
Posts: 505
Posts: 32
Posts: 331
Whoa whoa, wait a minute. do you mean to tell me that he WILL get his MONEY BACK!?
Yes but in either pesos or simoleons
Posts: 1620 | Subs: 2
Posts: 82
Yes but in either pesos or simoleons
Simoleons. I wasn't aware EA bought Relic
Posts: 56
Posts: 1164
Posts: 1560 | Subs: 1
Has anyone really been far even as decided to use even go want to do look more like?
Okay, I've read that sentence 5 times now.. And it still doesn't make any sense whatsoever
Posts: 32
Posts: 35
Has anyone really been far even as decided to use even go want to do look more like?
Posts: 16697 | Subs: 12
or if the money was even taken on the 15th sep 2012 (day I ordered)
A good first step, I think we can all agree.
Such a splendid idea, in fact, that one might think you would have done that before making this thread and confusing the daylights out of just about everybody.
Posts: 1164
Okay, I've read that sentence 5 times now.. And it still doesn't make any sense whatsoever
really? well that sentence is popular enough that when i start out typing it in google, auto-complete gives me this exact example after "has" and a space.
Posts: 1708 | Subs: 2
Posts: 32
Thank you for contacting the THQ online store.
You are only charged for an order once it is shipped.
The charge you have referenced is a pre-authorization only.
A pre-authorization is a temporary hold to verify that funds are
available when you place an order. Pre-authorizations are typically
removed from your credit card transaction history when the full charge
processes and funds are withdrawn. However, in some cases, this process
can take up to 2 business days. Rest assured, you will only be charged
once for your purchase.
Please note that debit cards may display both the pre-authorization and
the completed payment as full charges for up to 5 to 7 business days
from the date of purchase. If you need assistance removing a
pre-authorization from your debit card transaction history, please
contact your bank or financial institution. We are not able to assist
with this action at the THQ online store.
Sincerely,
Jacqueline A.
THQ online store
Customer Service
thq.cs@digitalriver.com
Email ID: 25367764
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