I've got the same problem and have spoken with sega support, which gave me three possible solutions;
1 - Please try to set the compatibility mode to an older windows os. Try using these steps:
- Right click on the game icon shortcut
- Click "Properties"
- Choose the "Compatibility" tab
- Check the box "Run in Compatibility mode for" then choose Windows Vista.
- Click on "Apply", "OK" and then try to run the game using the same shortcut
2 - Refresh your Steam files. Please refer to the following article from Steam’s Knowledgebase and follow thoroughly all the steps mentioned:
<https://support.steampowered.com/kb_article.php?ref=3134-TIAL-4638>
3 - Verify the integrity of game cache as follows:
- Load Steam
- From the Steam Games Library, right-click on the game and select Properties from the menu.
- Select the Local files tab and click the Verify integrity of game cache... button.
- Steam will verify the game cache files (GCF's) - this process may take several minutes.
- Once the process is completed, the Check Window will automatically exit.
it have not worked for me, but maybe it will help you?
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#Steam AliasWL%Streak
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