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russian armor

Constant crash / BugSplat in multiplayer mode.

5 Nov 2015, 23:16 PM
#1
avatar of QuaD

Posts: 27

Hey all. Shame that this is my first post on the forum but my frustration just reached it's highest level.
The game is constantly crashing in the MP mode.
I reinstalled Windows (Win 10 clean install) and updated it via the Windows Update.
I have the latest NV drivers installed.
I unplugged ALL the peripherals except mouse and keyboard.
I re-validated and then re-downloaded the whole game (twice now).
This setup worked perfectly fine since release. I have 1700h logged in without encountering any issues.
No my rig is not overclocked ;)

This is the latest Crash Report #1150028 I got.
Good people of CoH2.org and Relic, please help ;)

Meanwhile have a good one!
M
5 Nov 2015, 23:20 PM
#2
avatar of BlackHooligan

Posts: 150

its happening to a lot of people. it is surely a relic issue.

we are waiting for a hot fix
1 of 15 Relic postsRelic 5 Nov 2015, 23:40 PM
#3
avatar of Cuddletronic
Developer Relic Badge

Posts: 559 | Subs: 17

jump backJump back to quoted post5 Nov 2015, 23:16 PMQuaD
Hey all. Shame that this is my first post on the forum but my frustration just reached it's highest level.
The game is constantly crashing in the MP mode.
I reinstalled Windows (Win 10 clean install) and updated it via the Windows Update.
I have the latest NV drivers installed.
I unplugged ALL the peripherals except mouse and keyboard.
I re-validated and then re-downloaded the whole game (twice now).
This setup worked perfectly fine since release. I have 1700h logged in without encountering any issues.
No my rig is not overclocked ;)

This is the latest Crash Report #1150028 I got.
Good people of CoH2.org and Relic, please help ;)

Meanwhile have a good one!
M


You're hitting a Low memory crash. Are you running other Applications in the background? You could try turning some of the setting down. Setting Sound Quality to "Low" will save you some memory.

Hope this helps.
5 Nov 2015, 23:45 PM
#4
avatar of QuaD

Posts: 27

Thanx for the quick replay.

I'd love this to be the case.
I have 16GB of ram so the issue is not my PC.
Also as I saw your tip before so my game is set to the lowest possible values.
It never looked/ sounded so bad. This is not a low memory issue. If it is we must be talking about a memory leak in the code.
I don't even have a browser open while playing. Just had another crash... my team is starting to share their love ;)

2 of 15 Relic postsRelic 5 Nov 2015, 23:51 PM
#5
avatar of Cuddletronic
Developer Relic Badge

Posts: 559 | Subs: 17

jump backJump back to quoted post5 Nov 2015, 23:45 PMQuaD
Thanx for the quick replay.

I'd love this to be the case.
I have 16GB of ram so the issue is not my PC.
Also as I saw your tip before so my game is set to the lowest possible values.
It never looked/ sounded so bad. This is not a low memory issue. If it is we must be talking about a memory leak in the code.
I don't even have a browser open while playing. Just had another crash... my team is starting to share their love ;)



So you only have the Game Running? Are you Streaming? Possible you have a bad stick of RAM
5 Nov 2015, 23:59 PM
#6
avatar of QuaD

Posts: 27

Yes. Only the game is running. Nope, I'm not streaming.
Nothing else is crashing. ONLY CoH :(
I'm not the only one with this problem :/
3 of 15 Relic postsRelic 6 Nov 2015, 00:07 AM
#7
avatar of Cuddletronic
Developer Relic Badge

Posts: 559 | Subs: 17

jump backJump back to quoted post5 Nov 2015, 23:59 PMQuaD
Yes. Only the game is running. Nope, I'm not streaming.
Nothing else is crashing. ONLY CoH :(
I'm not the only one with this problem :/


How is your internet connectivity? I was talking with a Programmer and it looks like (in the crash you had) you were disconnected and the warnings logs was spamming an error message (causing you to crash). Could you try rebooting your route and modem??

I'm kinda guess at this point, sorry.
6 Nov 2015, 00:32 AM
#8
avatar of QuaD

Posts: 27

My connection is quite stable.
I'm often on Skype during my CoH sessions.
We never get disconnected.
I'm also not downloading anything.
This time the game crashed after 40 seconds into the match :/

I'm WoWed with the response time :)
4 of 15 Relic postsRelic 6 Nov 2015, 00:44 AM
#9
avatar of Cuddletronic
Developer Relic Badge

Posts: 559 | Subs: 17

Could you try re-booting your PC? Do you have the bugsplat number for the 40 seconds into a Match crash?
6 Nov 2015, 00:53 AM
#10
avatar of QuaD

Posts: 27

Reset- done :)
Bug ID nope. Sorry.
I'll get you the next one :)
6 Nov 2015, 14:28 PM
#11
avatar of QuaD

Posts: 27

So I played 3 more games after resetting the router and the game didn't crash!
I'm in a shock recovery mode but with my fingers crossed :)
I will update this thread in case this evening will lead into more trouble.
Thanx for all the tips!
Cheers.
M
6 Nov 2015, 14:50 PM
#12
avatar of Stafkeh
Patrion 14

Posts: 1006

Wow, that is some nice trouble shooting by Relic :o
6 Nov 2015, 14:54 PM
#13
avatar of Intelligence209

Posts: 1124

Try to rotate your ram sticks.
7 Nov 2015, 12:36 PM
#14
avatar of QuaD

Posts: 27

Try to rotate your ram sticks.

That's not it Steve.
I run a stress test and the memory is fine.
For now it really looks like it was the Internet connection issue.
Didn't happen for all those years tho :)
17 Nov 2015, 01:59 AM
#15
avatar of QuaD

Posts: 27

Crash Report #1159363
Same story?
:(
5 of 15 Relic postsRelic 17 Nov 2015, 02:33 AM
#16
avatar of Cuddletronic
Developer Relic Badge

Posts: 559 | Subs: 17

jump backJump back to quoted post17 Nov 2015, 01:59 AMQuaD
Crash Report #1159363
Same story?
:(


Yes, looks like you are dropping at the start of the Match Up. Then the warnings logs spams until you run out of memory. Try Re-booting your Router and modem. Are you Alt+Tab-ed out while you are loading in?
17 Nov 2015, 03:05 AM
#17
avatar of QuaD

Posts: 27



Yes, looks like you are dropping at the start of the Match Up. Then the warnings logs spams until you run out of memory. Try Re-booting your Router and modem. Are you Alt+Tab-ed out while you are loading in?


The game crashed after a while. Not at the beginning.
I rebooted PC, modem and router.
Nothing else is running. Not even a browser.
After all the above I just got this: Crash Report #1159380
Around 45th minute of an amazing game of 4v4.
Love from my team keeps coming :)

Ps. My teammate just crashed as well :/
17 Nov 2015, 03:14 AM
#18
avatar of Puppetmaster
Patrion 310

Posts: 871

If you can, have task manager open and keep an eye on your RAM usage. Game often suffers from a memory leak so it could be that.
17 Nov 2015, 03:16 AM
#19
avatar of QuaD

Posts: 27

I have 16GB of RAM.
I had no problems with it for over 2 years.
I'm not willing to accept that I'm running out of memory, (alongside with my mate).

This is clearly a code issue.
17 Nov 2015, 03:18 AM
#20
avatar of Puppetmaster
Patrion 310

Posts: 871

jump backJump back to quoted post17 Nov 2015, 03:16 AMQuaD
I have 16GB of RAM.
I had no problems with it for over 2 years.
I'm not willing to accept that I'm running out of memory, (alongside with my mate).

This is clearly a code issue.


I have 16GB of RAM too. Game still has a memory leak. My point was if your ram is consistently rising after each game, chances are you will need to restart your game after x matches to clear it. I never said you were running out of RAM either, but to check it.
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